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Posts Tagged "mobile ordering"

Consumers’ Thoughts on the Changing Role of Technology in Restaurants

It is amazing how quickly the Smartphone has become an integral part of our lives.   Smartphones are carried by about 70% of phone users in the US and Internet searches are now more prevalent on phones then desktops.  But what is the impact of this technology shift on Restaurants? Apparently customers are recognizing the benefits in growing numbers and taking…

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Mobile Ordering Lessons from the Chains – Sound Bites for Smaller Operators

One of the sessions at the 2014 National Restaurant Association Show in Chicago was a panel discussion regarding mobile apps for ordering and payment.  The participants were from chains (Panda Express, White Castle, and Dave & Buster’s).   While their discussions covered a number of Branding and multi-unit issues there were some intelligence gems derived from their experience that provide insight…

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